Skills & Competencies for IT Quality Assurance Analyst III

IT Quality Assurance Analyst III job profile

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JOB SUMMARY for IT Quality Assurance Analyst III

Evaluates, tests, and validates IT systems services and /or software.

JOB RESPONSIBILITIES for IT Quality Assurance Analyst III

Assesses service levels and product performance to ensure they meet established quality standards. Documents issues and tracks status in designated systems. Develops solutions to resolve problems and makes recommendations for improvements to process, configuration, and products. May develop new or special testing for new products or to troubleshoot and resolve complex issues.

IT Quality Assurance Analyst III SALARY RANGE

BASE 50%
$106,424
TOTAL 50%
$111,744
Job Level
P03
Job Code
IT10000539
Education/Degree
Bachelor's Degree
Reports To
Manager

IT Quality Assurance Analyst III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each IT Quality Assurance Analyst III skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for IT Quality Assurance Analyst III

1 Industry Competency – Root Cause Analysis
Proficiency Level -3
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and benefits of root cause analysis in process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data for investigations and troubleshooting processing issues for root cause analysis.
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Level 3 Behaviors
(Moderate Experience)
Analyzes corrective action plans according to the root cause analysis results.
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Level 4 Behaviors
(Extensive Experience)
Implements various approaches to investigate the different problems and causes.
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Level 5 Behaviors
(Mastery)
Advocates for use of advanced methods, tools, and techniques in conducting root cause analysis.
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3 IT Quality Assurance Analyst III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Quality Assurance Analyst III
Proficiency Level - 4
5 Competency for - IT Quality Assurance Analyst III
Proficiency Level - 5

9 general skills or competencies (Job family competencies) for IT Quality Assurance Analyst III

1 Job Family Competencies – Automated Testing
Proficiency Level -3
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Cites different automated tests, such as unit, functional, and integration tests.
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Level 2 Behaviors
(Light Experience)
Assists in implementing and monitoring continuous automated testing integration.
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Level 3 Behaviors
(Moderate Experience)
Conducts automated accessibility testing using a combination of tools and methods.
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Level 4 Behaviors
(Extensive Experience)
Evaluates applied approaches and strategies for automated testing to identify areas for improvement.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools to validate the software functionality automatically.
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2 Job Family Competencies – IT Governance
Proficiency Level -2
Skill definition-Providing a formal structure or framework for aligning IT strategies to produce measurable results.
Level 1 Behaviors
(General Familiarity)
Describes the components of IT risk management, control, and governance processes.
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Level 2 Behaviors
(Light Experience)
Applies IT governance practices to support enhancing the company's risk profile.
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Level 3 Behaviors
(Moderate Experience)
Analyzes IT governance policies and procedures to ensure efficient deployment of policies across the program.
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Level 4 Behaviors
(Extensive Experience)
Drives IT governance processes to mitigate risks and generate business value in our business.
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Level 5 Behaviors
(Mastery)
Builds IT governance frameworks to mitigate IT risks and ensure the alignment of activities with overall business objectives.
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3 IT Quality Assurance Analyst III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Quality Assurance Analyst III
Proficiency Level - 4
5 Competency for - IT Quality Assurance Analyst III
Proficiency Level - 5

9 soft skills or competencies (core competencies) for IT Quality Assurance Analyst III

1 Core Competencies – Gathering Information
Proficiency Level -3
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Cites examples of methods used to collect and compile information.
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Level 2 Behaviors
(Light Experience)
Applies techniques and tools to gather, organize, and archive pertinent information.
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Level 3 Behaviors
(Moderate Experience)
Analyzes employees' feedback to determine necessary changes to be implemented within our business.
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Level 4 Behaviors
(Extensive Experience)
Implements strategies to streamline the data collection process.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and methods to simplify the information-gathering process.
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2 Core Competencies – Quality Management
Proficiency Level -2
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Describes how operational activities and quality management practices fit together to achieve the desired outcomes.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and planning the quality standards for our business's products and services.
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Level 3 Behaviors
(Moderate Experience)
Analyses the effectiveness of quality metrics to drive quality improvement efforts.
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Level 4 Behaviors
(Extensive Experience)
Consults in implementing quality policies, procedures, and metrics to enhance quality management.
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Level 5 Behaviors
(Mastery)
Champions the implementation of the latest quality management tools, technologies, and methodologies to improve quality performance.
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3 IT Quality Assurance Analyst III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Quality Assurance Analyst III
Proficiency Level - 4
5 Competency for - IT Quality Assurance Analyst III
Proficiency Level - 5

Summary of IT Quality Assurance Analyst III skills and competencies

There are 1 hard skills for IT Quality Assurance Analyst III, Root Cause Analysis.
9 general skills for IT Quality Assurance Analyst III, Automated Testing, IT Governance, Programming, etc.
9 soft skills for IT Quality Assurance Analyst III, Gathering Information, Quality Management, Analytical Thinking, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Quality Assurance Analyst III, he or she needs to be skilled in Gathering Information, be proficient in Quality Management, and be skilled in Analytical Thinking.

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